Privacy Policy

Effective Date: March 24, 2026  |  Last Updated: March 24, 2026

Survai ("the App", "we", "us", "our") is operated by Barış Tonbul ("Developer", operating under the Mekanware brand). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. By using the App, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information Collected Automatically

When you use the App, we may automatically collect the following information:

Data TypeDetailsPurpose
Device IdentifierA unique, randomly generated device ID stored locally on your deviceAccount association, device management
Platform InformationOperating system (iOS/Android), app versionCompatibility, bug fixes, analytics
Push Notification TokenExpo push token (if notifications are enabled)Delivering push notifications

1.2 Location Data

The App requests access to your device's precise location (GPS) for the following purposes:

Important: Location data is primarily processed on your device. We do not continuously track or store your real-time location on our servers. Location coordinates are only transmitted to our servers when associated with map pins you voluntarily create.

1.3 Bluetooth and Mesh Networking Data

The App uses Bluetooth Low Energy (BLE) for peer-to-peer mesh networking. When this feature is active, the following data may be exchanged between nearby devices:

Important: Mesh data is exchanged directly between devices without passing through our servers. We have no control over, and assume no responsibility for, the data exchanged via mesh networking between devices.

1.4 User-Generated Content

You may create the following content within the App:

1.5 AI and Machine Learning Data

The App includes an on-device AI assistant powered by locally downloaded language models (such as Qwen, Phi, and Mistral). Your AI conversations are processed entirely on your device. We do not transmit, collect, store, or have access to your AI chat content. The AI models are downloaded from third-party sources (Hugging Face) and run locally on your device.

1.6 Subscription and Purchase Data

In-app purchases and subscriptions are processed through Apple App Store, Google Play Store, and RevenueCat. We do not directly collect or store your payment information (credit card numbers, billing addresses). Purchase transaction data is managed by these third-party payment processors.

2. How We Use Your Information

We use the collected information for the following purposes:

3. Data Storage and Security

3.1 Local Storage

The majority of your data is stored locally on your device, including:

3.2 Server Storage

Limited data is stored on our servers:

3.3 Security Measures

We implement commercially reasonable security measures to protect your information, including encrypted data transmission (HTTPS/TLS) and secure token-based authentication. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security. You acknowledge that you provide your information at your own risk.

4. Third-Party Services

The App integrates with the following third-party services, each with their own privacy policies:

ServicePurposeData Shared
Firebase (Google)Push notifications, crash reportingDevice tokens, crash logs, app performance data
RevenueCatSubscription managementPurchase transactions, subscription status
Expo (Expo.dev)App updates, push notificationsPush tokens, device info
OpenFreeMapMap tile dataMap tile requests (no personal data)
Hugging FaceAI model downloadsDownload requests (no personal data)
Apple App Store / Google PlayApp distribution, paymentsAs per their respective privacy policies

We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

6. Data Retention

7. Your Rights and Choices

7.1 Access and Deletion

You may:

7.2 Permissions

You may revoke the following permissions at any time through your device settings:

Note: Revoking certain permissions may limit or disable App functionality.

7.3 European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights including the right to access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights, contact us at the address below.

8. Children's Privacy

The App is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe a child under 16 has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ. By using the App, you consent to such transfers. We will take reasonable measures to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy within the App or on our website. Your continued use of the App after any changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Barış Tonbul
Operating as: Mekanware
Email: info@mekanware.com
Website: https://www.mekanware.com